Careers - London

Customer Sales & Account Manager London

To generate and manage profitable revenue from the sales of CHAMP’s products and services in the portfolio to the air cargo industry within an assigned territory / prospect list. To develop and manage the on-going relationships with assigned existing customers and potential new customers, to ensure that CHAMP meets the contracted terms and exceeds customer expectations in order to initiate new sales opportunities.

Published: 19/01/2018

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Customer Care Representative (Level 1 Desk Analyst) London

Customer Care Representatives are the voice of CHAMP to the customer. Their primary mission is support by gathering pertinent information of the customer contacting the L1 Customer Care Desk and documenting the information to perform initial triage. In some instances, the Customer Care Representative is expected to be able to resolve calls, however, for others, they will pass to the Level 2 desk and maintain appropriate communication with the customer regarding the status.

Published: 16/01/2018

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Project Manager (1) Ref:138 London

To be responsible for the success of one or more customer facing external delivery projects, managing the projects to deliver a quality solution within the agreed scope, on time and within budget.

Published: 12/01/2018

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Senior Business Analyst (1) London

The overall purpose is to analyse customer requirements to ensure that products of our portfolio will satisfy the business needs of our client. The position is based at CHAMP offices in London reports to the Product Manager, Cargospot Airline.

Published: 09/01/2018

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Senior Software Engineer Ref:553/98 London

You will be responsible for development and maintenance work & support on CHAMPS Cargospot product. The Cargospot product is based on Java and CrystalReports technologies. The place of employment is CHAMP Cargosystems’ offices in Hayes, Middlesex, close to London Heathrow airport, and in walking distance of local transport. Free car parking is available on-site.

Published: 09/01/2018

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Global Operations Center Manager Ref: 482 London

The Global Operations Center (GOC) Manager will assume full responsibility for leading the Operations Center. The GOC consists of a virtual Level 1 and Level 2 desk with multiple physical locations working as one seamless function to respond and resolve incidents within SLA. In addition to this the GOC is required to manage Problems and Changes to ensure the stability of customer SaaS environments. The GOC is available to Customers 24x7x365 across Europe, Middle East, Asia and the Americas.

Published: 09/01/2018

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