CHAMP Cargosystems and CargoClaims collaborate to improve the air cargo customer experience

CargoClaims and CHAMP Cargosystems have recently been working together with the result that several Cargospot carriers have also signed for the claims platform. Carriers have been attracted by the standardized claims processing of CargoClaims which helps their forwarder and shipper clients to quickly resolve claims in a consistent way across multiple carriers. The solution was recognized by IATA at its first cargo innovation awards.

Raoul Paul, founder of the CargoClaims platform says, “Our increasing customer base is driving us to enhance our platform with intelligence to validate and calculate essential elements resulting in a simpler claims handling process for carriers and their clients. We are discussing further improvements through the use of CHAMP APIs.”

As a leading IT provider in the air cargo industry, we continuously look for opportunities to create added value, in this case by connecting two established solutions. We are excited about the potential to bring better claims handling to the many airlines that use our cargo system.

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