Downloads

The Customer Experience: CHAMP’s new Global Operations Center

Download Request

Please complete the form to download the file.

Ed Copenhaver, Director Global Service Delivery writes: Good service is not just about serving the customer quickly and effectively, but about being proactive in meeting the future needs of the customer. That is why CHAMP has invested and transformed the Service Desk for its Cargospot solution to a new 24/7/365 Global Operations Center.